Facinating Cycle
I find it interesting in a mildly frustrating way how a person can easily get tangled in red tape.
Now that i work for the state of New York, i am in a union. That union gives me and my spouse dental coverage. Back in September, my spouse needed some dental work. The dental office filled out the paperwork and sent it in. Then, i got a notice from my union explaining to me the amount of money i would get back. Cool.
Fast foward to now. I have yet to see said money. I call my union. They say that they cannot tell me anything about the claim because i was not the patient. They also tell me that they will not be able to tell the patient anything because that person is not a member of the union. *sigh*
Uhm, hello? How do i find out the information then? Talk about a vicious circle...
Eventually, she got around to telling me i needed to fill out a HIPAA form if i wanted to know what happened to my 30 bucks. She told me where to find the form to download it.
Yay. Progress.
Then, based on some information my husband gleaned from the form from my union, perhaps the union paid the dentist?
Worth a try. I called the dentist. Yep, they have had the money since late September. OMG. Why did you not send it to us or tell us? Hell if i know.
Can anyone recommend a dentist?
Now that i work for the state of New York, i am in a union. That union gives me and my spouse dental coverage. Back in September, my spouse needed some dental work. The dental office filled out the paperwork and sent it in. Then, i got a notice from my union explaining to me the amount of money i would get back. Cool.
Fast foward to now. I have yet to see said money. I call my union. They say that they cannot tell me anything about the claim because i was not the patient. They also tell me that they will not be able to tell the patient anything because that person is not a member of the union. *sigh*
Uhm, hello? How do i find out the information then? Talk about a vicious circle...
Eventually, she got around to telling me i needed to fill out a HIPAA form if i wanted to know what happened to my 30 bucks. She told me where to find the form to download it.
Yay. Progress.
Then, based on some information my husband gleaned from the form from my union, perhaps the union paid the dentist?
Worth a try. I called the dentist. Yep, they have had the money since late September. OMG. Why did you not send it to us or tell us? Hell if i know.
Can anyone recommend a dentist?








