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Category:

09/30/11 10:13 - ID#55218

Last Day

Today is my last day at my current work location. I was temp transferred there at the beginning of August and i have loved it, despite its horrific reputation. The staff is great and one of the supervisors has been supportive and has validated me beyond anything i ever expected. I almost feel like i am loosing a friend by leaving this welcoming environment.

When i return from my 3 week vacation (yay!! KnoxVegas here we come!), i return to the previous location before i was transferred. I hope the validation helps my confidence and i can go back there with a renewed sense of optimism.
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Category:

09/13/11 04:16 - ID#55147

Great Customer Service

Last summer when i went to the Erie County Fair, i picked up what has become one of my favorite t-shirts. It's bright yellow and says My City Smells Like Cheerios with the Born In Buffalo logo on the back.

This year while at the Erie County Fair, i got a black God Save The Queen City and (e:Uncutsaniflush) got a City Of Light in blue.

Sadly, (e:Uncutsaniflush)'s is coming apart at the collar. So i emailed them, asking if they would exchange it. Less than 2 hours later, they said they would send me a new one.

Thanks Born In Buffalo for having amazingly good customer service. Not often i can say that about any company.

So, (e:peeps), go buy a Born In Buffalo shirt. Support this local company.

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Category:

09/06/11 02:10 - ID#55106

F@#k You, Kenmore Mercy

Ok, so, about a year ago, my former primary care doc wanted me to see a nutritionist. I didn't think i needed to, but she did.

My insurance would not cover it. However, they would cover 100% of the cost for "Diabetic Education Classes" (FYI, biggest waste of time unless you want to purchase diabetic products).

I chose Kenmore Mercy because they were close and the classes were good for my work schedule.

I went to 3 classes. I think i could have taught 2 of them.

Flash forward 10 months. I get a bill from Kenmore Mercy. They billed the wrong insurance company.

I called them. Did not return my call. After 3 hours today, i finally got a hold of the "outpatient billing" girl, Melissa's supervisor.

"Oh. We will forward to the correct insurance. Sorry."

WTf?
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