F@#k You, Kenmore Mercy
Ok, so, about a year ago, my former primary care doc wanted me to see a nutritionist. I didn't think i needed to, but she did.
My insurance would not cover it. However, they would cover 100% of the cost for "Diabetic Education Classes" (FYI, biggest waste of time unless you want to purchase diabetic products).
I chose Kenmore Mercy because they were close and the classes were good for my work schedule.
I went to 3 classes. I think i could have taught 2 of them.
Flash forward 10 months. I get a bill from Kenmore Mercy. They billed the wrong insurance company.
I called them. Did not return my call. After 3 hours today, i finally got a hold of the "outpatient billing" girl, Melissa's supervisor.
"Oh. We will forward to the correct insurance. Sorry."
WTf?
My insurance would not cover it. However, they would cover 100% of the cost for "Diabetic Education Classes" (FYI, biggest waste of time unless you want to purchase diabetic products).
I chose Kenmore Mercy because they were close and the classes were good for my work schedule.
I went to 3 classes. I think i could have taught 2 of them.
Flash forward 10 months. I get a bill from Kenmore Mercy. They billed the wrong insurance company.
I called them. Did not return my call. After 3 hours today, i finally got a hold of the "outpatient billing" girl, Melissa's supervisor.
"Oh. We will forward to the correct insurance. Sorry."
WTf?

