mobileCategory: comcast
04/15/08 05:14 - ID#44018
Things that make me want to punch people
I just spent 45 minutes on the phone with COMCAST CABLE to get internet. The woman I orginally was working with *seemed great. Got me a great deal, friendly and *seemed like she knew what she was doing.
I was put on hold for 20 minutes so she could schedule an appointment (the package I wanted didn't come with self-install). Next thing I know James thanks me for calling Comcast and wants to know how he can help. WTF?! I just spent 45 minutes going over shit with another operator. Apparently she never finished my job order and I was dumped back in the que. James also informed me the package she was offering me was down-grading my cable which is not an option. Huh? For the rest of my life I have to have digital cable? According to James yes I need to keep those useless 100 extra channels in order for Comcast to also charge me $60 for basic internet. I'd rather spend that $60 a month at my local coffee shop and get free wifi. Fuck you COMCAST.
I was put on hold for 20 minutes so she could schedule an appointment (the package I wanted didn't come with self-install). Next thing I know James thanks me for calling Comcast and wants to know how he can help. WTF?! I just spent 45 minutes going over shit with another operator. Apparently she never finished my job order and I was dumped back in the que. James also informed me the package she was offering me was down-grading my cable which is not an option. Huh? For the rest of my life I have to have digital cable? According to James yes I need to keep those useless 100 extra channels in order for Comcast to also charge me $60 for basic internet. I'd rather spend that $60 a month at my local coffee shop and get free wifi. Fuck you COMCAST.
I wonder if that has to do with the whole elimination-of-analog-cable-next-year thing.
Well I see Comcast is the same as Adeplhia and then Time Warner that when ever you get more services it is free but when you get rid of stuff they call it downgrading and charge you for it, It is Complete and utter bullshit!!!!Permalink: Things_that_make_me_want_to_punch_people.html
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