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jim’s journal

The Way Rebates Should Be

· · 🌡️ 74°F

11:12 AM - Go to Apple's Site
11:12 AM - Click, '$100 Apple Store Credit for iPhone'
11:12 AM - Enter Serial Number and Phone Number
11:13 AM - Get text message with claim number
11:13 AM - Enter claim number on Apple's site
11:14 AM - $100 Credit in hand

Seriously, every rebate everywhere should be handled like this. Not like the crazy Best Buy ones that take like 3 months to find out that they lost your paperwork and you're out of luck.
77 words

💬 4 comments

  1. uncutsaniflush ·

    Let me get this straight:
    - Apple overcharges you $200 for an iPhone
    - Apple decides to give you a $100 store credit because they feel bad for charging you too much.
    - You are grateful because they give you the store credit quickly and easily.

    I'm just an unfrozen caveman linux geek and your modern Apple ways frighten and confuse me, but one thing I know for sure, if someone overcharged me $200, I wouldn't be happy until got $200 cash money back from them.

    That being said, I'm happy that you're happy.
  2. jim ·

    - Saying they overcharged me is wrong, it is just not an accurate description of the economic transaction that I participated in. They asked for $600 and I thought it was worth $600 *TO ME*, and so I paid. This is how a market works. What the price is two months later is completely irrelevant. Prices on electronics always drop or better models come out.

    - Apple is giving credit to make up for the price drop, yes. But they do not feel bad for overcharging me, because there was no overcharging. There is just a different charge now, that is lower, and they are doing partial credits to acknowledge that it was quicker then usually happens. That is good manners, in my book.

    - The rebate process was super easy, and I never expected a rebate or credit, so I am happy to get it.

    The price was high when initial demand was high, and now that they're heading into Christmas and have production ramped up, they dropped the price to gain market share. I'm glad I paid an extra $200 to Apple if it meant I could walk into an Apple store and buy an iPhone, instead of not being able to get a phone because they were going for an extra $1000 on eBay because the prices at launch were so low that demand was out of sync with supply causing scalper scum to snatch up every damn phone in the country. Like happened to the Wii and xBox and PS3. Do you really think that's a better situation for people to be in? I do not.
  3. uncutsaniflush ·

    I don't tend to be an early adoptor for variety of reasons including the high initial cost. As I said in my last comment, I am happy that you are happy with the iPhone credit situation. You are certainly right that Apple didn't "have" to do anything at all.

    As to the "overcharging", since I don't have an iPhone, who am I to disagree?

    Happy iPhoning.
  4. jenks ·

    I guess it just shows that "worth" is determined by the market. Do I think ANY professional athlete is "worth" millions and millions of dollars? Hell no. But, people will pay it, so I guess I'm wrong there. Is a phone 'worth' $600? Who knows, but people pay it...

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