
Life just got easier? Easier?????
Yeah, right. For the money-grabbing inefficient doodahs at Mac-Gray maybe. For me, it just became costlier, you freakshows! Stop using letterheads with taglines that proclaim how you feel about shortchanging customers and making profits. You make life infinitely tougher for me by not servicing the washers and dryers on time, double charging me via your evil broken dryers every second week and additionally increasing the prices without any apparent improvements in your laughable "service".
This tacky sticker reveals it all.

A normal cycle not only not removes any dirt but also leaves behind detergent residue, and long hair from strange characters who have laundered before in that machine. A super cycle is eminently suitable for people with allergies and super-dirty loads, because they are the only suckers who will believe this tonload of tripe.
Arrrggghh.
I call them sometimes. I am assuming they get multiple calls every week from the other people in the building. But their service remains constantly mediocre. :/
God I hate having problems with laundry. I'm so happy not to have to share a washer and drier anymore. Have you called to make a complaint?
our washers in our basement isn't much better. I feel for you...