I made my monthly call to Time Warner Cable today. It brings such a light to my life to listen to bad Musak (is there such a thing as 'good' Musak) and explain the same issue over and over again...

We have been having a huge problem with our bill since... oh... May. (e:Uncutsaniflush) and i looked at their website back in May and decided to use their Pay Express feature. It was not supposed to register us for online billing, that would be something we would have to actively do. Since it worked in May, we got our paper bill in June via snail mail, we did the exact same thing in June. Then..... hey... it's late August, we just got a notice to pay our bill or it would be cut off. That infamous day of mine in which i flattened a tire and skinned my knee then hobbled a mile home (e:LeeTee,40779) ? Hey, we never got a bill. We haven't since.

Seems they have a computer glitch. That if a customer uses the one time only pay express, perhaps more than once, but no one is forthcoming with that specific information, they get kicked into online only billing, no more paper bill. BUT, we haven't been getting online notification either. So, i would say that is quite the glitch.

They tell me, every month, that they will correct it. Also, at the beginning of every conversation, argue with me that we did sign up for online billing, the computer says so. Then, they tell me to go unregister (uhn, how can i unregister for something i never registered for??). And i ask to speak to a supervisor.... and they say the supervisor is busy and they indeed will pass on the message.

This time, i REFUSED to talk to Dawn the customer service rep., i insisted on speaking to a supervisor. I told her to not be offended, but every other customer service rep has been unable to resolve this issue, so i would like to speak to a supervisor. She said she needed to know what the issue was first, so i suggested she look at the notes on her computer screen while i am on hold to speak to her supervisor, since i have been through this a dozen times with customer service and now need to speak to someone with a little bit more authority. She said "yes ma'am" and transfered me.

Stephanie, the supervisor on duty, began to tell me the same thing everyone else did. Then, i told her that back on the 11th of September, Alison told me about the computer glitch. She asked for the name again (i think that is something no one is supposed to tell customers) and told me that the computer says i am register online but she sees no online bills come to me... and that no paper ones do either... hmm... that is strange. She said she will look into it and call me back today, before 3.30pm or tomorrow. She gave me her extension. I will call it Thursday when i don't hear from her today or tomorrow....

No, sorry, (e:Mike), this isn't about Britney or any celebrity gossip. This one is about me....

Ever have one of those days that turns into something you never thought it would? How something meant as silly turns out to be a big deal? No? I do.

Looks as though i might be job hunting again....

I wanted to come to the party this weekend. I really did. I was even going to bring the rice cooker for you, (e:Libertad). I totally need to call you so i can give it to you!

I probably would have dressed up as Eeyore, a bit of a copout since we have a full sized fuzzy costume. Last year i went to gay bingo with Kirsten in it... (e:LeeTee,25685).

But alas, my day, particularly my morning was one of hell that found me wandering Elmwood at 6.30am, with over 30 minutes to wait for a bus and the new information that Spot does NOT open at 6am on the weekend, despite what the giant sign says and what the moron on the phone told me the night before when i called. Sorry, venting there...

My boss was late so i was not only 40 minutes early (damn buses, i was only that early so i wouldn't be 5 minutes late!), but i waited 45 minutes for her to show up. Then, she asked me to work until 6. With someone that i might as well be working alone. Some people will never grow up.

Instead of working 5 hours as scheduled, i worked 11... and then there was the bus ride ((e:Uncutsaniflush) was working, so it would have been me only anyway, folks) home so at 7.45pm, i was finally home, 13 hours or more after my day began and exhausted.

It's been a weird series of events that has kept me from being at an (e:strip) party these days... mostly just timing. I won't let that jerk that told me i wasn't welcome from going... if i could get my shit together enough to get there, that is.

In the meantime, here's some Rowan... and one of my favorite not Mr. Bean skits... "welcome to hell".

I know you are missing the colours, so i thought this would be nice for you. Let me know if you want me to mail you some... ha ha ha.

Returning from a vacation is exhausting. I need a vacation from my vacation.

Being able to do laundry before leaving, while chillaxing on the last night makes the unpacking process so much more simple.

A guest suite in a generous friend's house is such a pleasant and far more homey way to be in a city you once lived in. A hotel would make it all seem so wrong, so foreign, as though it is and always be a place to visit, not somewhere once lived. Thank you once again, Linda.

The obsessiveness of not being without something has turned my purse/backpack into an old lady purse that can make multitudes of everyday things appear from it. Except dental floss. And that was only a test. Thanks, Kim, for proving my purse does not hold everything, but now has a mini dental floss in it.

Cemetaries are beautiful places. Even when someone you love is in one.

Often, it is those that are humble in their skills have the sharpest. Thank you, Brandon, for what you added to my vacation and my life. Not sure you will ever understand how much the simplicity of what you do when you are brave enough to face it does for me. Thanks for getting up there a few more times and allowing me to get it.

Some people never change. It's amusing to rely on the insanity of a select few.

There are times when people come into our lives and we think that we regret our time with them. Sometimes, they leave things with us that teach us. Often, what not to look for in a friend. Sometimes, they leave us with the connections of people we cannot imagine being without.

It's so mindblowingly amazing to have friendships that can pick up where they left off no matter how long it has been since last contact.

Brunch is a good meal. Sunday brunch is even better.

I miss where i used to live. But up here will always be home. It's good to be home.