So tempted to call these people and complain more, it was just awful,awful, awful.
I was extremely disappointed with this dining experience. The food was lackluster at best, and I felt as if I was being given dishes with no spices or flavor. Pardon me if I'm wrong here, but isn't Jamaican food supposed to be bursting with flavor? The atmosphere was not warm or friendly and only one the staff member made my date and I feel welcome and comfortable.
I strolled over to the bathroom and a lady, who turns out to be the co-owner said something to me which I did not here as I was walking towards a door I perceived to be the restroom. When I knocked on the door, she immediately came up to me and yelled out, "There is a line, OK?." I told her I was sorry and did not hear her, and then to make her point even more clear when she came out, she said, "It's all yours!", in a total fake-nice bitch voice. When you are in the customer service industry, which I am as well, your customers should not be treated with such a snarky attitude.
As I went for the last bite of my avocado plantain crap roll, which tasted like mashed up baby food in a stale wonton, I noticed a curly blond hair. Neither me or my date has anything resembling this hair. When I brought this matter up with the owner, his explanation was that we all have hair, and it ends up on food, and what would I like him to do because if and when he is in my situation, he just eats the food and doesn't say anything. Are you kidding me !@#$%^&? This is not what you tell someone at your restaurant when a customer finds a hair in their food.
The only nice thing I have to say about this place is that the blond haired waitress was so nice and extremely attentive. She needs to work someplace else though because I'm sure the owners treat their employees like crap after seeing how they have interpreted decent service.
I am currently deciding whether or not to contact these people just to let them know how disappointed I am. Should have left without paying.
And, FYI I am a New Yorker know my food and have eaten at some of NYC's finest restaurants and this place would not last one week there.
One last thing. The mango "chutney", I know my chutneys, and this was no such thing. The mango was mushy and mixed in with it was a few brown beans here and there. It looked like someone's regurgitation. Usually a chutney has a variety of flavors, but all I tasted was mushy mango. It could have been much much better with chunks of mango, no beans, and a bit of kick from some fresh peppers, garlic, and Asian pepper sauce.
Review by Sarah
I strolled over to the bathroom and a lady, who turns out to be the co-owner said something to me which I did not here as I was walking towards a door I perceived to be the restroom. When I knocked on the door, she immediately came up to me and yelled out, "There is a line, OK?." I told her I was sorry and did not hear her, and then to make her point even more clear when she came out, she said, "It's all yours!", in a total fake-nice bitch voice. When you are in the customer service industry, which I am as well, your customers should not be treated with such a snarky attitude.
As I went for the last bite of my avocado plantain crap roll, which tasted like mashed up baby food in a stale wonton, I noticed a curly blond hair. Neither me or my date has anything resembling this hair. When I brought this matter up with the owner, his explanation was that we all have hair, and it ends up on food, and what would I like him to do because if and when he is in my situation, he just eats the food and doesn't say anything. Are you kidding me !@#$%^&? This is not what you tell someone at your restaurant when a customer finds a hair in their food.
The only nice thing I have to say about this place is that the blond haired waitress was so nice and extremely attentive. She needs to work someplace else though because I'm sure the owners treat their employees like crap after seeing how they have interpreted decent service.
I am currently deciding whether or not to contact these people just to let them know how disappointed I am. Should have left without paying.
And, FYI I am a New Yorker know my food and have eaten at some of NYC's finest restaurants and this place would not last one week there.
One last thing. The mango "chutney", I know my chutneys, and this was no such thing. The mango was mushy and mixed in with it was a few brown beans here and there. It looked like someone's regurgitation. Usually a chutney has a variety of flavors, but all I tasted was mushy mango. It could have been much much better with chunks of mango, no beans, and a bit of kick from some fresh peppers, garlic, and Asian pepper sauce.
Review by Sarah
I have a jerktude today. At least until happy hour beings.