I sent this to the VP of IT, and her boss and the president Dr. Donald Trump, of Roswell.

I have had it.



I am sorry that I have to voice my disappointment with Roswell's IT department with you, but I don't know who else to turn to. I am a Project Coordinator in the Cancer Prevention and Control department. Since joining Roswell, I have overall, been impressed with the organization and its people. I have found that Roswell's employees are helpful and caring and behave in ways that show they are proud to be part of this impressive organization. People here are caring and friendly and interact with other coworkers the way they are expected to interact with patients and customers. I find most of our coworkers to be pleasant, kind, friendly and accessible.



I also know that our organization is in a state of transition, and I know that many of the systems we have in place are in a state of flux and although every effort is made to make them run as smoothly as possible, there are times when that is not possible.



However, neither of those two statements can be made in terms of our IT department. I have never worked in an organization where the IT department was so:



1. Unfriendly
2. Inaccessible
3. Disorganized
4. Unhelpful
5. SLOW



I have found that whenever I have to call the IT department, I begin to dread it well before the call is ever placed. On many occasions, I found the staff to be rude, and condescending. They behave in a way that makes me feel as if I am bothering them or as if I am incompetent. When a "Ticket" is placed, the wait time between its actual placement and the time it gets processed is extremely long.



One of my new coworkers, who began her employment 4 days ago, STILL does not have ANY access to her email or network drives. Please tell me how are we supposed to get our work done when we don't have the basics going? When we called IT to find out the status of the "Ticket" we get a snark comment of "There are 6 of us and 5000 of you!". The work orders were placed well before the employee's start date.



On her start date, we had an IT person come out to our office and hook up the hardware, but didn't stay to see if everything was running completely. Needless to say, the new employee was not able to sign into the system. IT then sent out another person to our office, and this time they signed her into the system but did not stay to see if she had access to email or the network. The entire time the IT professional was here he was on a personal call on his cell phone taking care of personal business.



Once he left and we tried to access her Outlook and realized that she is still not hooked into the system. When we called IT back they put in another "ticket" and told us to wait. The next day, when we called to ask why there still was no access to the system, we got the "there are 6 of us and 5000 of you" comment.



This is just ONE example of the type of issues we are forced to deal with when it comes to our IT department. We have been waiting to work with one of the Access Database professionals for over 2 months now. When the ticket was created back in February, we did not hear from IT until we called them. The person assigned to the ticket said he was then going on vacation and would get back to us in a few weeks, when he did get back, we again did not hear from him until WE called him. He finally met with us in the beginning of April and told us he would work with us on improving the overall design and functionality of the database. It is now May 3rd, and we have not heard from him.



Another one of my coworkers that works on my project with me, has been trying to get wireless access to our network system that she can use throughout the hospital for over 6 months. Whenever she calls to ask the status of her "TICKET" they tell her they will get back to her. When they don't and she calls back they tell her to put in yet another ticket. Absolutely no resolution, and an enormous amount of attitude is what we get from IT.



This view of our IT department is not just my own. Many of my colleagues share my concerns. I understand that our IT department is understaffed and underfunded. But the question then stands; How are we to become one of the top ten cancer centers in the country when one of the most basic and fundamental components needed to achieve this goal is so inadequate?



The future is dependant on having an Information Technology department that is both, willing and able to provide the technology and expertise that is crucial to our development. Information Technology is an integral part of all of our lives, both at work and at home. It pains me to say that our Information Technology department is sub par and grossly lacking when it comes to being a functional cancer center, much less a model cancer center. .



I strongly urge you to make this a top priority in the coming months and years and I please ask that the IT personnelle treat the rest of their coworkers the way that we "non" IT people are expected to treat each other.

i can't even imagine how scared shitless i would be if i saw this thing approaching. it looks like something out of a movie.

I got all the pretty flowers today!

i want to thank everyone for all the wonderful birthday wishes. they meant a ton to me. even though i didn't go out anywhere, i did get lots of flowers and lots of warm wishes. it was one of my best birthdays ever.

now.....take a look at what i got in the mail today. how cute.


Dear beloved,

My name is Elrahman Sariff, A Bahrain national, I have been diagnosed with Esophageal cancer .It has defiled all forms of medical treatment, and right now I have only about a few months to live, according to medical experts. I have not particularly lived my life so well, as I never really cared for anyone (not even myself)but my business. Though I am very rich, I was never generous, I was always hostile to people and only focused on my business as that was the only thing I cared for.

But now I regret all this as I now know that there is more to life than just wanting to have or make all the money in the world. I believe when God gives me a second chance to come to this world I would live my life a different way from how I have lived it. Now that God has called me, I have willed and given most of my property and assets to my immediate and extended family members bas well as a few close friends .I want God to be merciful to me and accept my soul so, I have decided to give alms to charity organizations, as I want this to be one of the last good deeds I do on earth. So far, I have Distributed money to some charity organizations in the U.A.E, Somalia and Malaysia.

Now that my health has deteriorated so badly, I cannot do this myself anymore. I once asked members of my family to close one of my accounts and distribute the money which I have there to charity organization in Bulgaria and Pakistan, they refused and kept the money to themselves. Hence, I do not trust them anymore, as they seem not to be contended with what I have left for them. The last of my money which no one knows of is the huge cash deposit of Twelve Million, six hundred thousand dollars($12,600,000,00) that I have with a finance House abroad. I will want you to help me collect this deposit and dispatch it to charity organizations.

N/B:KINDLY NOTE THAT 20% of this funds must go to the tsunami victims and another 10% for your effort and time.

Regards,
Rahaman sarif
saviour_00@yahoo.com

so i went out for dyngus day last night. we first went to the central terminal, but if was so incredibly cold, that we could only stand it for a half hour before freezing every extremity off. we decided to go to st. stans to continue the fun.

once there i noticed that a very cute news reporter that most of you probably know was there. so being the brave soul that i am, i walked up to him and said, "omg...youre so hot in real life" and he replied, "omg, where are you going?"

so we talked for a bit, he introduced me to his family and friends and we i was totally cheesing as to how cute this guy is. we ran into each other a few times during the night. he bought me a drink. we talked about what i do at work, about his family, yada, yada, yada. then he made me promise that i'd make sure i stopped to say bye before i left. pinky promise.

and so i did, and asked for my number and i said "oh...you want to take me out on a date?" and he was like "yeah" and i said "ok"

so then this morning i decided to google him and look him up on the news channel website, and read his bio and find out......

you ready????.......

he's married!

WTF??


what the fuck is up with that shit??


i even looked at his finger last night to check he wasnt wearing a ring (he wasnt).

whatever.