I had an AOL account years ago. I kept it around because many of the suits in my office use AOL. When the boss needs AOL fixed, you'd better have an account to get it running. That's fine with me. It made troubleshooting much easier. Even though my father and mother both had accounts under mine, their computer didn't even have the software installed. No one in my family was using it, and at most I was using it once a month.
Recently, I decided that I could spend $14.95 a month in many better ways, and decided to cancel the AOL account. Knowing the horror stories, I decided to do the deed at work where I could record the whole thing. I knew it was going to be good, but I had no idea it would be the abusive disaster it was.
Click here to check it out.
The highlight for me? Him asking for my father when the account is mine, the name on the account is mine, and the card paying the bill is in my name.
And here is the audio (thanks to www.droppedin.com):

Listen and enjoy...
hah! My only telemarketer job was working for AOL. I would call people up like a day after they had cancelled and try to tell them to sign back up, please please please. Offer them some free months, etc... I would even leave messages and ask to talk to the bill-payer. It was pure hell. I've never heard such shit as what people would yell at me. Needless to say that lasted about a month and I couldn't take it anymore. Telemarketers are evil! Especially AOL-keters.
i still have my aol account... Or rather, my screen name on my dad's account. it was my first email account ever. My first screen name was "alex f 17" because all anyone would ask in the chat rooms was "sex/age" all the time. Now I realize how creepy that is. Maybe it's time to let it go... I don't EVER log on.
yeh, AOHell, Americal On Hold, etc..
This is a familiar story. I wasn't given an attitude but I was provided a time stamp for my account activity. "Although you have unlimited usage, we see that you have used X amount of minutes during this time..".
Just cancel my account.
"We are ready to offer you 3 months free.."
JUst cancel my account.
hahaha. Yeh, its been a few years, but AOL still comes back to taunt me. I find it still tangled within my computer, its threads latched onto other programs, unable to get rid of it.
Thanks for sharing--it gave me a chuckle.
AOL is so evil. They are definitely on my big business shit list.
omg it sounds just like the convo i had with aoHell years ago when i wanted to cancel. except i didn't get threatened with "if you want me to cancel your account your gonna sit there and listen to what i have to say". i'd put my fist through the phone.
Wow. I only listened to about half of it and I had to stop because it was making me aggravated. What is wrong with some people.
- Z