10/18/08 06:03 - 37ºF - ID#46173
Week #7
Since the week had to do with designing functional and accessible library websites , I thought I would address a comment I saw earlier today from a new member of this site. I am not sure, but I think this might be someone from our class that might have decided to join the site. This person quickly told the owner of this site how bad his choices of font and background color were. The reason I think this might be a classmates, is because included in that comment were various sources about website design and what is acceptable and recommended and what isn't, followed by a book suggestion about the same subject.
This is what I've found librarians guilty of far too often; giving too much information and advice when it isn't needed or requested. I felt as if it was rather insulting. Had the person looked around, they would have found that what they had on their screen was just one of the many themes you can choose to view estrip with. You can either select one of the ready made themes or you can actually customize your estrip experience to have the font, background, borders, etc... exactly to your liking.
So this person tried to school someone, who's journals I've read and learned has a great amount of education, has been a proff at Canisus, is a system analyst at Roswell and has designed and run this website for over 4 years, simply because they did not take the time to figure out how the website properly works. This was followed by a quick 'kudos on your little project' statement, which too, made me cringe. I'm not sure, but to me this site looks like a tad bit more than someone's side project by some kid who lives in his mom's basement.
I must say I felt somewhat embarrassed.
But for those of you who were interested we read this article for class "Apple Threatens iTunes Shutdown over Royalty Dispute"
which will probably cause some of you to dislike Jobs even more.
Another interesting bit we were required to read through was Jessica Hupp's Website Usability Checklist; where she goes through 57 tips one should follow when designing a website for maximum usability.
This week focused on usability and the barriers we sometimes put up for those with disabilities when designing on the web without even knowing it. That is in fact what I concentrated on in my portion of the paper.
Did you know that there are devices out there that read the computer monitor and display Braille on a small device that a visually person can then read? And they not only use this to view the page but to also double check their spelling. Imagine if you could not see the words you actually typed; you'd miss tons of spelling errors.
The major things I've learned to keep in mind for people with visual disabilities is to make sure that all images have alternate text associated with them so that when they're using screen readers to "hear" what is on the website instead of seeing it, they can also have an idea as to what pictures and images they're missing.
It's also important to remember that great fonts are cool, make sure that all of your text is actually text and not an image. Placing text on your page as an image will also render it impossible for screen readers to read, and the person will miss out on whatever you are trying to display on your site. If you absolutely must do that make sure again that alt text is present in place for the missing image.
There are also the disabilities that we don't often think about when talking about website usability or access. There are cognitive disabilities that we should take into account such as ADHD and memory issues, age related memory stuff and learning disabilities like dyslexia and Down's Syndrome. There are helpful things you can do to increase the usability of your website for people with cognitive barriers. Designing the page to be clean, simple and easy to navigate with a well organized structure are the most obvious. Keeping the page clutter free is a huge help for those with ADD and memory problems. Having fewer distractions on the page allows the user to focus and concentrate on what they are trying to accomplish. Using big simple graphics instead of links embedded in words is helpful.
We tend to forget about individuals with motor skill impairment. For people who have things such as carpal tunnel syndrome or cerebral palsy, creating sites that don't require constant repetitive movement or clicks is helpful.
I found a great report you might be interested in called " Beyond ALT Text: Making the Web Easy to Use for Users with Disabilities" by Kara Pernice and Jakob Nielsen. It's quite lengthy (157 pages) so be prepared. It was put together by the Nielsen Norman Group, a usability consulting company (who knew that there were usability consulting groups out there, right?). They do their own research by conducting studies and have regular conferences around the world for those who might be interested. The paper discusses several of their studies.
Study of 44 users, 31 in US and 13 in Japan of whom 35 had visual impairments and 9 motor skill issues.
Study in the US to magnitude of usability problems for users with disabilities compared to non-disabled users. 60 participants:
It then has in depth discussions on numerous guidelines they suggest for web page design.
Here are a few of the suggestions that I thought were not so obvious.
Avoid using pop-up windows.
"For people using screen readers, it can be a big problem if they click something, expect a certain page, and then hear something completely foreign like the contents of an unexpected pop-up window. The information they want, expect, and need is often right behind the pop-up window, but since the window focuses on the pop-up and that's what the screen reader reads, the user has no idea that what they want is right there. One participant noted, "You press a link and you end up someplace way far from where you were and Back won't work. The only thing you can do is close the window."
Avoid using cascading menus.
"People using screen magnifiers and people with motor skill challenges had a difficult time using cascading menus. These implementations rely on users being able to drag and hold the mouse while clicking with precision."
Underline all links.
"Underlines are especially important for users with low
vision. When a page is zoomed in, it is difficult to discern some of the more subtle link indicators, like bold or blue text. Underlines are easier to see when the screen is magnified."
Do not rely on only an asterisk (*) to indicate required fields.
"Some screen reader users have
learned that the word star means required field, but several users in our study did not know this. A few even said that they didn't know why they sometimes heard the word star, and thought it might be a bug in their screen reader."
Inform users when they have entered nothing in the search query box.
"In a few sessions, users typed keys on the keyboard and were obviously trying to type in the search query box, but didn't have the text field selected. They selected Go, and the search started. It returned a page of results, starting with Search results found for you... 100 products found. People naturally assumed that the
results returned had something to do with what they were looking for, but in fact they hadn't searched for anything. This was especially confusing for people using screen readers and screen magnifiers, as they were unaware that they had not typed a search query."
Avoid using large tables for any reason.
"With so much information in a table, it is difficult for screen reader users, Braille users, and screen magnifier users to make sense of it all and remember it. It is especially difficult to recall which column each cell belongs under as the contents are read."
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10/09/08 07:56 - 54ºF - ID#46009
Week #6
I actually had the opportunity to use easywhois.com to try to track down the culprit. The interesting thing the charges in common was that they both had an web address listed along with the charge and so I tried to search for them both, but was only able to obtain information on one of them. The other website address brought up nothing in easywhois. The one that I did find was located abroad and had very little information provided. Although if you go the website itself, you can tell that it must be undertaking some kind of fraudulent operation, since the first thing listed on the website states, "If your credit card statement directed you to visit this web site, then your credit card was used to purchase a subscription to a membership based web site. The "descriptor" or "merchant name" on your credit card statement is not the same as the name of the web site that you joined. The best way to identify exactly what membership the charge on your statement was for is to call us and speak with a representative.
Being the parent of a teenager, I share internet safety concerns with most other parents, but I have found myself to be a bit more lenient than most parents with regards to objectionable material once my child became a teen. Other than making sure she wasn't giving out personal information, there was little I did to limit her access to the web. I guess maybe it was because I felt I was fighting a losing battle? She would see it sooner or later and by making it so "bad" and "forbidden" I was just making it more exciting and enticing. I used a filtering program when she was younger, but found myself always having to sign in my password for sites that were blocked that had nothing questionable. And I guess that is where the issue is.
However, all of the sources that I've seen our classmates gather as well as the material covered in class have been very informative and I actually might share those with my family.
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09/28/08 12:38 - 64ºF - ID#45815
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In terms of why your links are not showing up I have a guess to that. The way I do a link is that I copy and paste the web address into the journal. There are some sites that based on something I don't understand won't show up as a link but you can copy and paste the text and then get to the site (html maybe not sure). There is some thing in the journal that says link or something along those lines and I have never been able to get it to work.
Your post itself is very interesting and it is something I have never thought about. I know some browsers have a way to increase text size but other then that. The thing about website design is just like art what one person likes another person hates. The best example that I can think of is Flash Sites. Back when Dark Angel was on they had this amazing site where the entire thing was a picture. But with dial up it was so slow and took forever to load. Yes it was cool but when you clicked on something you didn't know where you where going till you got there, and there are still sites out there like that. The same thing can be said about navagation. I used to belong to a the showtime message boards, they were awesome if you posted about a show and someone replied to you, you got an e-mail and they where great. That was untill the format changed and posting there became no fun anymore. I think everysite takes some time to figure out. On a side note pop up are really annoying and sometimes are so aweful so I can't imagine using a screen reader on one.
I am also not so interested in reaching out to people with screen readers. Call me overly insensitive but I have no pressure to take any extra time to accomodate for people with dissabilities. This is not a government site, this is not a corporate site, this is a private community site has no commecial interest. If someone really cares they can make a version of the site that is screen reader accessible. Maybe this one is? Maybe the mobile one is? I just don't care. Moreover, the contents are also avaiable via RSS which is surely accessible.
- Z