but I'm just going to put this out there: the QA on my MacBook was horrible, and my customer service experience at the Walden Galleria branch of the Apple Store near Buffalo, NY was not significantly better. Probably next time it's worth the drive out to MacSolutions Plus.*
Within the span of my three-year warranty, I had three hard drives, two AirPort cards, a faulty temperature sensor, a glitchy mouse button, and a case that chipped so bad they would have fixed it out of warranty. So when I brought it in today, with another dead AirPort card and a dead Ethernet port, I was not really in the mood to have my appointment quietly canceled after I got there - on time - because I didn't check in, and to not have anyone tell me until 45 minutes later when I had to ask why my name wasn't on the list anymore. So when the geek behind the counter explained their total lack of common sense like some computer glitch
[Did you check in? No.
Well then. Well then what? The person before me was a no-show and even she got the courtesy of being called at least a dozen times. I didn't even get called once times!] I didn't really agree that it was a big favor that he would reschedule me for two hours later. He did say that if I continued to hang around like an asshole like I had been that maybe they could edge me in somewhere. Well what else am I going to do, go home and get back to work?
Right, work. We'll get to that. Anyway, it turns out that an Ethernet card on a MacBook is actually a $700 logic board. Which oddly enough is not the problem, because the only thing they ever do for out-of-warranty repairs is 'factory-refurbish' them for a low, low fixed price of $280. But they don't do that on-site, they mail it off to God-knows-where, and it's 5-7 days before I'll see it again. Which brings me back to work. I double-checked: 5-7 days, right?
Five to seven days, so you can't freak out on us before that. What??
Some people get all kinds of anxiety when they drop their computer off. Well this is kind of my work computer, and I can't really do anything without it...
We'll give you a call as soon as it's ready. I know it's a bummer... especially since I bill hourly.
OH. I'll see if I can put a rush on it. Thanks. I don't have a project right now and I understand there really isn't anything they can do, so I didn't make a big deal out of it. But yeah, I could potentially be out a lot of money for that.
I don't think I was a dick about it. Maybe I was. I only really got annoyed just now when I wrote it all down in one place. Thanks,
(e:strip), for making me aggravated six hours after it would have made a difference!
- Z
_______________
- The owner was totally out back grilling hot dogs for their Leopard 'release party.' Man, Steve Jobs starts grilling me hot dogs maybe then we can talk.
[X] WTF
I'm at a loss!
What I want to know is WHERE IS THE REAL CUKI, DAMMIT?
yes awesome. But what do they sound like, and why are they wearing jackets.
Does zobar mean something?
This is not an essay question!
- Z
Is.... is... is the house photoshopped in?