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Mrmike's Journal

mrmike
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02/04/2012 23:39 #56023

My carma ran over my dogma
Category: cars
While cursing how the office’s enewsletter client decided to fail me, I was distracted again by a car salesman.

I’ve started shopping. While as a friend pointed out, a new ride is an absolute blast, new thrills and all. What wrecks that for me is the crap you have to wade through to get to the thrill point. Thursday night, I met up with a rep who I purchased my last car from at a “Warehouse” sale out at the Fairgrounds. Four years ago, I didn’t give a style or make in mind, just a dollar amount. I didn’t have to have “the car” just four wheels that weren’t trying to kill me.

So, four years later, I’m employing the same methodology as I’ve started to think about the next vehicle. I’ve been looking online for awhile and the danger about that is a simple inquiry gets you lots and LOTS of follow up. So, off to the ag center I trudged, looking for adequate doesn’t exactly get you all a flutter.

I tried out a Vue, a Monte Carlo, a PT Cruiser, a Nissan, Kia Diamonti, an Ion, a Sportage and finally a Camry. There was an Escape in there too, but I got serious about a Camry. Figuring that you can rarely go wrong, we filled out some papers and it could be done at a rate higher than I cared to pay monthly. So, after almost three hours of mucking about, I got up and walked. Crazy, right? Sales rep lets me sit in an Alero and I think I’m done and head for the door. Suddenly, the finance manager wants to talk some more.

And I tell him that the Camry is a nice car, but they want too much for it. I’m sure they can get from some guy, but it isn’t going to be this guy. I set a budget for car payments and that wasn’t a ballpark figure and bid them goodnight. I go about my business today, including layout out a newsletter whose software lopped it in half, subscribers of which will be receive by-weekly since the damn thing apparently can’t handle too much data. Repairing to a local tavern to hear a favorite band and have a beverage, my phone rings. It’s the sales rep wanting to know my thoughts, what do I think, and what if we can get you to those numbers, etc

This is why people do not like buying cars, do not trust car dealers, enter into purchases trying to minimalize their screwing…..

It shouldn’t come to that. Customer should be able to say and have their thoughts taken seriously the first time around. It shouldn’t take all the dickering around, the parades to the “Finance Guy,” the convos with the Sales Manager, as it is all bullshit. That is the part of the car industry is messed up. Sure, it is great at selling cars, but twisted at customers, fine at acquistion, shitastic at retention.

If we can give me more for my trade, then DO IT!!!

See, delete the crapfest of dealer shenanigans, and people become regular customers.

Maybe if the customers weren’t rogered, or have to be brace themselves, the gaggle of sales reps would seem less vulture like. Maybe an atmosphere of all cards on the table on both sides FROM THE START would be good for less grief for customers and less angst from commission hungry sales folks.

Maybe that wasn’t a pig flying by my window……
lilho - 02/09/12 07:53
I don't like salespeople at all. The only time I liked one was when I was buying perfume at some high end department store and he lady wasn't pushy at all and found the best item for me and even sent me a hand written thank you note! I can't even take going to the car wash here because they do a crap job and try to fix my windshield which has no cracks and sell me all of these other services I don't need. I see it as a assist form of begging and trickery.
uncutsaniflush - 02/05/12 22:36
When I was a teenager, my mom had a low ball car buying experience much like yours.

She worked out a deal with the sales guy (I don't even remember the brand of what she was wanting to buy). She thinks she has a deal but then the sales guy says the sales manager won't approve that low a price. My mom fights back tears and tells the sales guy she feels violated and that either the sales guy or his boss were evil men who hate women and try to cheat them. Of course, the quite loud exchange between the sales guy and my mom attracted the attention of other potential car buyers. In an effort to do some damage control, the sales manager came out of his hole and told my mom that he decided to honor the sales guy's price because he doesn't like to see women crying.

If looks could kill, that sales manager would have been several times dead. My mom told him that that she doesn't do business with liars, thieves and sexist pigs. And that since he was all three, there was no way she do business with him or his company. The sales manager looked completely confused. The sales guy looked ashamed and like wanted to crawl under a rock and hide.

The next day she went across the street to the VW dealer, told them what happened at the dealer across the street, and bought a VW Rabbit without any drama.
paul - 02/05/12 12:58
Buying a car is the worst. I always feel like they are scamming. That or the used cars are a gamble. The other day I went with (e:yesthatcasey) to a ford dealer kn transit and we sat in two cars to test. Neither would even turn on. The sales guy was so embarassed he said he would understand if we left. We did.

01/31/2012 16:12 #56010

Pop
Category: family
Thinking of my father-in-law (former father-in-law, not sure what the right title is) today. He passed away in 2008 after an tough cancer fight at Roswell. Today would have been birthday number 76. He died the day before my birthday, so as fellow aquarians, we were pretty tight.

He popped into my brain a bit with the news surrounding Roswell last week. My dad has been involved in some of the computer work there on a volunteer basis that helped move the program along a bit, given that he too is now a patient, makes me think that the facility owes us one.

So, I think Pop would think that was pretty cool. He was a natural cheerleader who was always looking for a way forward. Sometimes his suggestions might feel like a bit of wild goose chase, but in his eyes, it was taking a shot, taking that chance, because that was always better than wondering "what if" in the long run.

Lord knows the people that could use boosts receive them the least. He knew everybody and those he didn't know, a quick conversation might give way to a plan to accentuate those talents he knew you had. He was a pay it forward all the time kind of fellow. I'm sorry he isn't around now to see the great people his grandchildren are turning into, but glad he was here to get 'em started.

I remember telling him (and most of you via the journal) of the journey to get my current post here at the Zoo. Even in the middle of chemo battles, his sly smile couldn't help but come to the surface.

"Aw. c'mon man, you got this."

Yeah, I got it. Happy Birthday, Pop
mrmike - 01/31/12 21:34
Nothing to say, just remembering a booster.
metalpeter - 01/31/12 18:22
In terms of his passing away and you thinking about it I don't really know what to say.....

In terms of the term I think he is your father in law... When two people break up or families change that person is still family he isn't your ex-father in law... It is like your Aunt is Married to your uncle they get a divorce she doesn't become not your aunt any more.....

01/23/2012 16:16 #55971

whaddya lookin at?
Category: work
I'm not sure, but it was too nice a pose to not snag a picture.

image
metalpeter - 01/23/12 16:32
Nice Picture.... If that tiger is at all like other cats it is just sitting relaxing keeping its eyes open then any thing that might be food is dead ;)

01/29/2012 12:44 #56002

Ticketbastard
Category: music
I went to my first rock concert in 1978. The tickets were bought over the counter by standing in line. This dawned on me on how simple it was watching how getting access to a major event is something the internet hasn't made easier. In fact it might be a little more messed up. If you were a kid of the burbs, you could walk up to the National Record Mart (remember them?) and get tickets from somebody who acted like a rock star because he worked in record store, making minimum wage.

Inflation does what it does. Remember when a souvenir t-shirt was under $10? but the idea of if you can get through the Ticketmaster, Tickets.com, or Live Nation sites when a major show is announced, order your two seats and pay a "Convenience" fee tantamount to buying a third ticket? That is a little nutty, when the convenience means your printer at home, your toner, their lack of an actual person aiding your purchase. Who they paying with that fee? The electric bill? The good folks over at Kleinhans Music Hall have been hosting concerts of all colors once again and that is a great thing as the place is perfect. I had to laugh a little when a poster on twitter lamented how they were just using their box office staff instead of a "robust ticket selling website like Ticketmaster." The same robust site that crapped out on numerous Springsteen and Roger Waters hopefuls earlier this week.

Give me a robust busy signal for a few minutes or a short line to wait in for the real deal over the computer freezing anytime. The net ain't there yet.

Got my seat though.
paul - 01/29/12 13:24
Ya for my birthday, we went to the town ballroom and the tickets were $15 but had $6 convenience fee. terry ended up just buying them at the box office. They start to become cheaper at the door half the time.

01/29/2012 12:43 #56001

Tramps Like Us
Category: music
Procured tickets for the umpteenth time to see Bruce Springsteen (yeah, I know, old guy tunage) tomorrow. Since the first time I've done that, the world has certainly changed.

The first instance was my best bud and I cobbling together our allowances, giving them plus the unspoken you're going to give us a ride surcharge, to his older brother for the whopping sum of $10 for two tickets. Two years later, my mom cued up at National Record Mart and got us the tickets. I had a test, so Mom came up home with two in the first row of the upper golds of the aud (she got a cool story out of it and much respect from my school crowd) We rode with his brother again and might have spent the towering sum of $20.00 for two tickets. Got a chance to tell that to the man himself during a brief exchange of hellos in 1994.

Those were the days, no service charge and the souvenir shirts that you HAD to have were all of eight bucks.

It tells you something that the economics have shifted where you look at a concert ticket and think a $75 price tag ain't terrible. But the evil ticketmaster will mess with us all to be sure. Stories of the computers freezing up between Live Nation and other shows going on leaving mostly the working folk out in the cold peering into the windows of StubHub.

And that $20, that is still around, as the "convenience charge" for printing at home.

Been at this awhile...Got a feeling this will be for my age bracket what say, the Foo Fighters show was in September for a slightly younger crowd, you start going to the Sportmen to fit in better than at the Old' Pink.