This has to be the worst hospital I have ever been at.
I feelbsi guilty having matthew leave high street because I thought the wait would be too long and he should get some more immediate care as his eye was involved. I would rather die then be brought here. You think I would have learned the time they misstitched his finger and had to restitch it. I actually prefer high street because at least they have security. Kenmore Mercy doesn't seem to have any as was evidenced by the crazy behavior by the kid in the waiting room trying to scam pills. Never again.
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Paul,
I work at Catholic Health and came across your blog entry.
I'm sorry that you were disappointed in the care that Matthew received at Kenmore Mercy Hospital. To file a complaint, could you please have Matthew contact our patient representative, Kathleen? She can be reached by email (http://www.chsbuffalo.org/AboutUs/Contact) or by phone (447-6360). Kathleen will look into the events that occurred and can address your concerns.
Not that I know anything but maybe they wanted to do a CAT Scan so that if some thing like a headache happens they know that it isn't a brain issue and it is an eye issue... Glad you are ok that looks really bad ......
Thanks guys, I'm okay. No damage to the eye. Just a superficial wound. I had 6 stitches put in. It looks way worse than it feels. My eye is completely swollen shut. I feel a little dizzy from looking out from just one eye, and I have a slight headache.
domestic violence. how do you "run: into a tree branch??? sorry matt, that's a bad owie.
Was there damage to the globe? Did any tear go through and through?
!!! I am so sorry!
Oi!
When we got here there were no people and we were up next.
Matthew is to timid that after waiting one hour at this shithole of a hospital, I went up to the nurses desk and explained his eye was bleeding. They haven't even given us ice to reduce the swelling. That seems like pretty common sense first aid.
I asked her if we should take him to another hospital. She said do what you think. I said no, what do you think. You are a nurse, can he at least get some ice. A few minutes later they called him in. I followed and they gave me that who are you to the patient bullshit. I should have just said I was his father. You would think being the person who is paying for it all and who is on the same insurance card is good enough but not for Kenmore Mercy.
If I am just sticking with High Street from now on. It was just so busy tonight. You would think we would have learned from his last experience here when they misstitched Matthews hand and had to resew it.
Two and a half fucking hours later the stupid idiots want to give him a catscan now that they know he has insurance and despite there being any real impact. He is refusing. I think a cleanup plus ice two hours ago would have been a better approach. I hope this place goess out of business.