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Category: comcast

04/15/08 05:14 - ID#44018

Things that make me want to punch people

I just spent 45 minutes on the phone with COMCAST CABLE to get internet. The woman I orginally was working with *seemed great. Got me a great deal, friendly and *seemed like she knew what she was doing.

I was put on hold for 20 minutes so she could schedule an appointment (the package I wanted didn't come with self-install). Next thing I know James thanks me for calling Comcast and wants to know how he can help. WTF?! I just spent 45 minutes going over shit with another operator. Apparently she never finished my job order and I was dumped back in the que. James also informed me the package she was offering me was down-grading my cable which is not an option. Huh? For the rest of my life I have to have digital cable? According to James yes I need to keep those useless 100 extra channels in order for Comcast to also charge me $60 for basic internet. I'd rather spend that $60 a month at my local coffee shop and get free wifi. Fuck you COMCAST.
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