Basically I'm writing to say that water street landing at in 115 South Water St Lewiston NY 14092 716.754.9200 in Lewiston NY totally SUCKS.
Basically we were at another Lewiston Establishment, told there was a hour wait. This was 6:20 PM. We tried to figure out what else to do and then called this place. They said that they could serve a party of 4 when we arrived, Great. We came down sat in the pub side, which was half empty. This is now 6:35 as we order a round of drinks. Time flies by it is not 7:15 we have to WAIVE or FLAG Down the bartender/waiter at this point to get another round. The food should be out by now right? NO, 7:35 rolls around, still no food. Keep in a couple who came after us ordered, ate and paid their check and is out the door at this point is on their way to see a concert at Artpark, the same one we are heading to.
At this point we just pull a typical Hell's Kitchen and pay for the drinks and walk out. The ironic part is that they kept on stalling us to give us our bar tab. Talk about adding insult to injury. We after a hour plus of waiting we walked out as we had to catch the concert at Artpark.
If you're thinking about this place make sure you have time to waste looking at the view of the Niagara River float by because that's all this place is good for is the view. The food is over priced and the service is non-existent.
Another thing manager is extremely rude. She made it a point to insult me saying "we're extremely busy on the patio." Well guess what Ma'am I'm from Lewiston, my parents came here now as I won't let them frequent this establishment any longer 2-3 times a month; It wasn't any busier today than it would be on a typical Wednesday. There are concerts at Artpark every Tuesday and Wednesday during the summer months; this is clockwork not a surprise. I've been here on Friday for fishfry which in Western New York is a well frequented and busy event, it wasn't even 1/2 as busy as it was Today.
Horrible Staff and Service, if you like being insulted while looking at the river then this is your place. When does the customer deserve blame to wait over a hour for their order to be served without any contact or explanation. A simple apology would have sufficed but the condescending insults were totally uncalled for. People walk out of restaurants for being extremely show all the time, just watch an episode of Hell’s Kitchen. At least Gordon Ramsey takes it out on the staff not the customers. Please keep in mind I an a local non-tourist that lives in the area and whose parents are frequent customers.
Just think if they treat me this way, what do you think they’ll do you to a passing through town tourist?
Visited July 2011
I read both Articles today before noon so something may have Changed.... But it implied that the Arena will Stay the HSBC Arena... I didn't read the article I saw online about losing the 30,000 Jobs..... Now in terms of Naming rights I think it would have to stay HSBC Arena. Cause like as an example Key Bank I think has multiple places named after it..... Do I love that they had the sports history and now the Sabres history stuff in the Arena yeah... But yeah know what they act like that is the only thing good in the arena No mention of any other team that played there.... So maybe Pegulia should find out how many years are left on the naming rights and how much it is pure year and just (assuming he has the cash) and Just buy them out (Has it ever been done can it be done).... Then Rename it Peguliaville ..... Wouldn't that be great to hear that on the national stage... Also lets face it Buffalo is a city of hard workers and tough times but not winners so if we ever do win the cup with 50,000 people out side in the snow when the marina every car and Peguilaville burns to the ground won't that sound great.... Peguilaville is on fire Peguilville is burning down....There isn't enough cops to stop the riots in around and outside of Peguilaville....They have to send the riot team to Peguilaville (assuming we win at home).... Listen I was at one bandits championship and people where banging on cars if the sabres ever won there would be riots..... The good kind.....
Remember the good ol' days when we named stadiums after things we actually liked or respected?