As some of you by now know, I have been drafted. My regular government phone job has been swallowed up in the Katrina relief effort and for about two weeks I have been manning the FEMA-line talking to victims about their losses. My job basically consists of me taking their registration application so they can get some relief to help pay for disaster-related needs, ie: food/shelter/repairs/etc.
My impressions so far are that FEMA is a horribly run organization and is resulting in many many people not getting the aid they need when they need it. Let's start with this. At first they asked for volunteers and put 160 of us on the lines, this started 9/01 (already 3 days after the hurricane) after a day of training. Just yesterday (almost 2 weeks after) they "drafted" my whole callsite, about 500-600 in total. Hopefully this will help us answer even some tiny fraction of the calls. From what people are telling me it takes on average anywhere from 2-3 days of continuous calling to finally get someone on the phone.
Then there's the fact that people are supposed to be able to call about their application to find out about the status of their claims. They are supposed to call the normal FEMA line and press option 2 or 3. Well about half my calls are people trying to get to the help line with no success. The help line has in fact been down almost continuously since the disaster began. These people literally have [/i]no one[/i] that can tell them if relief is on the way. They are totally at the mercy of fate, some of them stranded in totally foreign states with no cash, maybe some kids, and no idea what is going to happen to them. It is so personally frustrating to have to talk to these people day in and day out and not be able to offer them any bit of comfort.
The organization itself is something really lacking. As I mentioned before I received one day of training (having never worked for FEMA before) and the new people they've just "drafted" are getting 4 hours. And while it's understandable we need to get the bodies on the phone to answer the calls ASAP, what happens is most of us have no idea how the whole system even works. We receive about 15-20 minutes of an update meeting everyday where new numbers are being called out and jotted down, and then off to answer the calls. Would it have been impossible to have these numbers on hand before the disaster? The thing is that this storm was not a surprise. It didn't just pop out of nowhere on 8/29. It was forecasted days in advance, and while no one could have predicted the extent of the catastrophe (though some local new reports from New Orleans accurately predicted the levies collapsing and the disaster that would follow) we could have been mobilized a lot sooner. At least the original 160 of us could have received our training beforehand and been ready to answer those calls on the 29th or 30th instead of 48 hrs. later.
As you can see above, none of my personal experience has anything to do with politics. This is my job and I do it 6 days a week. These are my observations and they don't need a liberal bent to be horrible. Realistically though, many of these problems are politically based. FEMA has been overhauled under the current administration and made part of the Deptartment of Homeland Security. It is directed by Bush appointees (the head, Michael Brown, former Arabian horse-marketeer with no creds whatsoever, has officially resigned today, bye-bye Brownie). There is a real shortage of National Guard members from the affected states (between 30-40%) who would normally have been mobilized from within the states to help with the relief effort. There are foreign countries trying to supply aid who are being turned away soley for political reasons (take the 1100 Cuban emergency doctors, especially trained to deal with trauma/injuries from hurricaines).
I could go on, but I think the point is made. People are suffering. People are dying. Many are dead. FEMA is our nation's first-responder in times of natural disaster. FEMA has done a horrible job with its responsibilities and we owe it to the victims to make sure the reasons behind the massive failure are found and dealt with.
And we call ourselves a superpower...
Terry's Journal
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09/13/2005 13:22 #35746
An insider's taleCategory: fema
08/15/2005 10:10 #35745
Texans, just plain funCategory: texans
"I ain't threatening nobody, and I ain't pointing a gun at nobody," Mattlage said. "This is Texas."
Mattlage said he was initially sympathetic toward the demonstrators, but that they have blocked roads in the area and caused traffic problems.
He said he fired his gun in preparation for the dove-hunting season, but when asked if he had another motive, he said, "Figure it out for yourself."Quoted from: Mom to Continue Protest Against War
Can't we just let Texas go? You know they want it, most of us want it, so why the heck not. The US and the Republic of Texas, or Bushland, or whatever. Dove hunting. That is funny though...
ladycroft - 08/30/05 16:26
Happy Birthday Terry!
Happy Birthday Terry!
alicia - 08/28/05 12:31
HAPPY BIRTHDAY!!!
HAPPY BIRTHDAY!!!
ladycroft - 08/19/05 08:46
I've got a LOT of relatives in Texas. According to one of my more, um...'special' cousins, Texas is already it's own country. Crossing the border into Canada: Officer: "Citizenship".
Cousin: "Huh?".
Officer: "What country were you born in sir" Cousin: "Uh...Texas".
What do you want from a family that stirs the bean pot with a 2x4?
I've got a LOT of relatives in Texas. According to one of my more, um...'special' cousins, Texas is already it's own country. Crossing the border into Canada: Officer: "Citizenship".
Cousin: "Huh?".
Officer: "What country were you born in sir" Cousin: "Uh...Texas".
What do you want from a family that stirs the bean pot with a 2x4?
08/10/2005 16:20 #35744
Something big, blue and yellow...is setup in LaSalle park by the lake. It looks like a circus tent, but nothing seemed to be going on. There was also no sign saying, "Hi, I'm a circus." So what is it? Anyone know?
08/07/2005 11:42 #35743
All for the A-BombCategory: nukes
As for me? Where do i stand? Well, to be honest I kinda like the A-bomb and wish we could drop more.
Well, maybe not the really big ones, at least not for everyday use, but just the regular type. You know, they only flatten one city at a time. In fact, I think if we had just used them a couple of years ago we could have stopped this bloody war in Iraq and started on the bigger business of building their capitalist democracy. Like when the people in Basra and Fallujah were acting up, all into the terrorists and stuff, we could have just used their cities as examples. Flatten those two insurgent bases and the whole country would have been ripe for our democratic sovereignty (until such time as they were capable of taking up the reins themselves of course).
To me, it's just not safe to have this huge arsenal of nukes without using them. They sit there and rot, eventually they start to contaminate our own soil. And who wants to store them anywhere? Nowhere in America is safe to store these dangerous compounds. But there are so many places that are just crying for the democratic forces of an A-bomb. We get our practice and get to dispose of the volatile compounds in places where the ill effects can stand as reminders of past failures. How much less susceptible to terrorism would children growing up in Iraq be if only 50 miles down the road seethed a nuclear hotbed, where a misplaced step would show the consequences of not embracing the democratic vision as laid down by the compassionate American forces?
Again, we've got use them, or we're going to lose them. Not in my backyard! To allow these useful tools to sit is a crying shame. Let's drop 'em and let every one feel the democratic American vision.
Well, maybe not the really big ones, at least not for everyday use, but just the regular type. You know, they only flatten one city at a time. In fact, I think if we had just used them a couple of years ago we could have stopped this bloody war in Iraq and started on the bigger business of building their capitalist democracy. Like when the people in Basra and Fallujah were acting up, all into the terrorists and stuff, we could have just used their cities as examples. Flatten those two insurgent bases and the whole country would have been ripe for our democratic sovereignty (until such time as they were capable of taking up the reins themselves of course).
To me, it's just not safe to have this huge arsenal of nukes without using them. They sit there and rot, eventually they start to contaminate our own soil. And who wants to store them anywhere? Nowhere in America is safe to store these dangerous compounds. But there are so many places that are just crying for the democratic forces of an A-bomb. We get our practice and get to dispose of the volatile compounds in places where the ill effects can stand as reminders of past failures. How much less susceptible to terrorism would children growing up in Iraq be if only 50 miles down the road seethed a nuclear hotbed, where a misplaced step would show the consequences of not embracing the democratic vision as laid down by the compassionate American forces?
Again, we've got use them, or we're going to lose them. Not in my backyard! To allow these useful tools to sit is a crying shame. Let's drop 'em and let every one feel the democratic American vision.
paul - 06/19/10 17:19
I wonder if people realize this is you being ironic.
I wonder if people realize this is you being ironic.
08/04/2005 14:50 #35742
Tasty Fries at HootersOr at least that's what Dr. Laura has to say. Today in my search for radiophonic sustenance I happened upon the dowager Ms. Schlessinger's program. I think she's on for like 12 hours a day on AM 930 since it seems no matter what time I'm driving to/from work she's on, 7:30 or 1:30. Today she admitted to going to Hooters. Apparently she had heard such horrible things from her listeners that she had to go check it out. And it was alright. Gosh be darned! The curly fries were just wonderful, and the waitresses wore nothing more revealing than tight shorts, "better than what most of your kids are wearing these days," bemoaned Dr. Laura.
I've never actually been to a Hooters. Did they ever live up to the implied reputation of such a name? Anyway I think they need to add a disclaimer to their signs and advertisements:
[size=m] Hooters, if it's good enough for Dr. Laura i'ts good enough for your sorry ass![/size]
I've never actually been to a Hooters. Did they ever live up to the implied reputation of such a name? Anyway I think they need to add a disclaimer to their signs and advertisements:
[size=m] Hooters, if it's good enough for Dr. Laura i'ts good enough for your sorry ass![/size]
alicia - 08/04/05 14:50
I think the food sucks!!!!!
I think the food sucks!!!!!
metalpeter - 07/18/05 19:47
I have been to Hooters Once at the Falls. My mistake was chosing the Patio, no one waited on me so I left. But the ladies where very hot and sexy. I think a good line would be "You come in for the Breasts and the Legs but we only serve Wings". Or how about "Both you and your girl friend can come in and check us out we won't tell" then give a wink. I know they get a bad rap. But they are very tam comparied to a strip club. They are this generations version of drive ups, not drive through. There are still some drive ups where the girls where rollarskates.
I have been to Hooters Once at the Falls. My mistake was chosing the Patio, no one waited on me so I left. But the ladies where very hot and sexy. I think a good line would be "You come in for the Breasts and the Legs but we only serve Wings". Or how about "Both you and your girl friend can come in and check us out we won't tell" then give a wink. I know they get a bad rap. But they are very tam comparied to a strip club. They are this generations version of drive ups, not drive through. There are still some drive ups where the girls where rollarskates.
not to sound like a know-it-all because i couldnt be farther from one....but i've known FEMA was trouble long before the hurricane hit. some of you might call it a conspiracy theory but all i have to say is read the book "Behold A Pale Horse" by William Cooper. crazy stuff people!!! Your one of THEM now aren't you Terry??? LOL J/K!!! :)
I feel a pit of sour disgust churning in my stomach.
I have been following various sources, but to hear it from you, as a first and close source to the matter, is powerful. Thank you so much for sharing.
There was a huge part of me that was scared shitless to hear what you report about working for FEMA, Terry.
When i found out you were working the FEMA lines, my first thought was one of sympathy for you, wondering how challenging it might be to be innodated with calls the way i assumed you would be. Then, i thought how brave of you to face this every day. Hearing about the horrific details and desperate frustrations on the other end of a telephone all day. I can barely watch the news and see one person, one animal, one child in stress and not burst into tears. I could not do what you are doing and i thank you for doing it. My hat's off to you (and my dollar in your pants, but that, my dear, is another story).
It frightens me to think of how haphazard your department alone is right now. That there wasn't even a mapped out plan (even in pencil!!) in some vault somewhere about what may need to be done if this or something like it ever happens boggles my mind. Isn't that their job? To be prepared in the event of the worst possible outcomes? I don't get it.
Thanks for letting us all know what it is like from the inside, Terry. Once again, thank you for doing your job.
I really liked your insight on what its like on the inside.
-JessBob