Late last year, someone I am very close to had to have emergency surgery after a complication from a routine medical procedure. Though it was a known risk of the procedure, we still have questions on how the doctor handled the situation. I sent out an email to this person's NYS Senate and NYS Assembly representative, and to the NYS Department of Health, asking to whom we should direct a formal complaint. I wasn't expecting a response - it was more an intellectual exercise to see how responsive state officials are.
To my total surprise, the Senate Member, John DeFrancisco

(or someone from his office) sent the address for the Office of Professional Discipline within 24 hours. 24 hours. This is outstanding, totally great, and is one small step towards a restoration ofmy faith in state government.
The Assembly Member, Joan Christensen

, had an even quicker response, but didn't answer the question. Instead they asked for my family member's postal address so (her office) could respond by mail. Ho hum.
So, Joan's office - wait, I'm sorry, the New York State taxpayers - will spend 39 cents to respond to this simple question, in addition to paper, ink and other ancillary costs. John's office gave me the answer I needed over email - with no appreciable cost.
Of course I've had no response from the Health Department. I won't hold my breath.
[updated to add: I stand corrected. They just sent me detailed instructions on how to download a complaint form and how to proceed. Mad props to the NYS Health Department]
Thank you, Senator DeFrancisco. You done good. May you and your staff have many more happy years in office.
I've previously sent emails to local (Buffalo) politicians with basic, legitimate questions about city and regional issues. I don't know whether to attribute their lack of response to a) arrogance, b) an inability to do their jobs, or c) an inability to form complete sentences. Why choose? I should go with all three.
C2C is crazy, I listen to that when I lay down to sleep.
P.S. Randi Rhodes' ideas ARE bad.
I heard KT Tunstall on NPR too. The music she makes is crazy.