I have decided that I am done with the piece of crap nokia 7710 forever. It had such potential. I know that I bought a phone not made in the USA but it is ridiculous that the camera stopped working [inlink]paul,3983[/inlink] only 3 months after i bought the $400 phone. I just want to get the camera fixed. I understand that it is not under warranty. I am willin got pay to have it fixed. What is more ridiculous is that they sent this totally insane email as my reponse to a repair request.
My favorite part about this email is the accented e in America at the closing.
Dear Paul,
Thank you for e-mailing the Nokia Care Contact Center.
We apologize for the delay in responding to your e-mail message and appreciate your patience.
We will be happy to assist you with your inquiry regarding the concerns you are experiencing with the image stripes on your Nokia 7710 Widescreen Smartphone. We can provide the following information:
The Nokia 7710 Widescreen Smartphone you purchased will not be supported by our Authorized Service Center for evaluation or repair. We only support products purchased and intended for use in the United States; the Nokia 7710 Widescreen Smartphone has not been released in the United States.
It is recommended that you contact Cingular Wireless at 1-800-331-0500 or original point-of-purchase for warranty and repair options. You may also find support, warranty and repair information for your Nokia 7710 Widescreen Smartphone at www.nokia.com.
We hope this information helps you.
If you have any additional questions, please contact us. To ensure proper handling, please continue to use the current subject line.
Thank you for choosing Nokia for your mobile needs.
América
E-mail Specialist
Nokia Inc.
P.S. In an effort to continuously improve Nokia's service to you, please complete
our short 8 question E-mail Care Survey.
That's the customer service rep's name I think.