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09/30/2003 01:20 #29683

Wilson Farms Response
Category: elmwood
Dear Mr. Visco:

Thank you for taking the time to write us regarding your dissatisfaction with the manager of our Elmwood Avenue store on Auburn (e:new,29677) . It is through the efforts of concerned customers such as yourself that we are able to correct some of our shortcomings. We do appreciate your comments.

I sincerely apologize that you were subjected to an incredibly poor display of concern from our associate, Ken, during your visit to our store. We certainly do not condone the impolite and disrespectful behavior our associate demonstrated and regret that you were subjected to it. At WILSON FARMS, it is our goal to provide our customers with a pleasant shopping environment, as well as friendly and efficient customer service. We will notify the store management team of your concerns so they may work to prevent such occurrences in the future.

Again, thank you for writing. If we can be of any assistance in the future, please do not hesitate to contact us. We value your business and look forward to continuing to serve your shopping needs.

Sincerely,

Deborah L. Stover
Consumer Affairs/Community Relations Manager


paul - 09/28/08 12:52
Speaking of comments - I just got this one, 5 years after posting about it. Too bad they didn't sign up for a journal:

Hi Paul, I think what this person did to Ken was horrific!!! However I am so sick of people playing the racist card,this has nothing to do with race!!! The man that was responsible should be shot I agree but, it seems to me he would have treated any homeless person that way!!!!How do you know it's because of his race, it just adds on one more reason to separate us white people from the other races!!! If this man treated Ken this poorly, he would treat anyone that poorly!!! (that he thought was bad for business)Did you actually hear this??? I shop at Wilsons in Lexington on a regular basis & Iif this is true, I would STOP in a heartbeat!!!! Please don't say it's because of his color!! I love all people, especially the most needy, and all races!!!! I hope you get what I'm saying!! Good for you that you're taking a stand!!
paul - 07/23/06 20:13
There was no commenting syste on the site until 05. Back then there was only the journal linking system.
boxerboi - 04/23/06 11:13
I can't believe no one has commented on this; or did the comments get erased?

This story still pisses me off. I hate wilson farms, and now that the co-op is open across the street, I just go there for everything.

11/02/2003 21:05 #29682

Web Cam and Free Wireless Internet
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I have finally added the elmwood web cam. To see the live image please click on the link called ElmwoodCam in the Link List under the user picture.

It updates every five seconds. Alternatively, you can click on the image above. The region shown in the picture is also a new free wireless internet hotspot.

11/06/2003 14:19 #29681

Minuet Show
One of my most excellent Digital Media arts students, who also plays in the band Minuet , will be performing this Friday at the Continental. I am sure it will be a amazing show, even though he is straight-edge, hahaha.

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11/05/2003 01:57 #29680

Welcome aboard Julie
Sorry to anybody that tried to sign up for elmwood on Tuesday, Julie pointed out that it wasn't working. Thanks for alerting me. I updated the code late Monday night and left out a comma. I guess computer grammar matters too.

If anyone else ever find bugs like that please report them to me as soon as you can. You can just email elmwood by clicking the link under the user picture on this journal.

11/03/2003 01:53 #29679

Party Pics
Mike scannedd in lots of pics of the party. Check out his journal.