These stupid companies are at the point of making me want to blow something up. Oops are we allowed to say that? I was just kidding I swear. Please don't send homeland security after me.
There is nothing that gets me more aggravated than calling companies only to get caught up in a complicated system of push 1 for this, 2 for this, 3 for that.
HSBC has this new security key code I have to enter to do online banking. I forgot it twice. They only give you two opportunities to enter code and if they are incorrect they lock it forever until you call the 800# to have them unlock it. Once it is unlocked you have to reset everything and then call them back. They then ask you a million questions and keep you on the phone for like fifteen minutes with someone who doesn't speak english all that well.
Then I decide to pay my CRICKET bill two days early. Usually I don't remember until they send me a text message the day before it is due to remind me. I can't stand this government phone anymore. The service is horrible and I can't even have a converstation with my boyfriend without dropping the call or not being able to hear or some crap. I get only 30 minutes of roaming time a month which is almost nothing considering if you call and get someone's voicemail and hang up right away they charge you two minutes for. They also delete minutes everytime you text. So for $60/mo I pay for my aggravation.
To make things worse CRICKET has changed their payment policy. If you are one day late they charge you $15. If you are three, goodbye service. They use to allow extensions but now on top of crummy service they are unbearably rigid. You can't call and talk to someone about it because they force you to pay your bill before allowing you the luxury of talking with one of their phone bitches. I owe $30 in late payments now and I have decided to not give them any money at all. I'm getting a new phone. Does anyone have a plan that doesn't suck?
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Words: 388 -- , NY






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